“Current state workflow mapping was an integral step in the Lean methodology that Awarepoint employed in their process analysis work with us. For patient tracking, all our stakeholders were involved in mapping out detailed process steps including waste and non-value added steps. We then defined our ideal state workflow from the customer perspective which represented an almost perfect world scenario. Based on the configurability of the Awarepoint software, we defined our target state workflow which was the process we successfully implemented.”
Profile
  • 585-bed facility
  • 23 suite OR
  • $241 million expansion in progress
  • ANCC Magnet facility
  • America’s Best Hospitals – U.S. News & World Report
  • CMS – #1 heart attack survival rate among 4,000 U.S. hospitals
  • Fortune 100 Best Companies to Work For
  • Modern Healthcare 100 Best Places to Work in Healthcare
Implementation
  • Implemented awareSurgical in 2008
  • The system was deployed with ultrasound locating hardware
Impact
  • Average case volume +26 cases per month since implementation
  • Substantially improved communication between staff and departments
Facility / System
  • Contracted to implement awareSurgical in the surgical services department in rest of system facilities (Muhlenberg, 17th & Chew)
  • Expanding to include asset tracking